Pricing research

Pricing Research Is More Than One Question

Van Westendorp and Gabor Granger do different jobs. How we run them together, where they go blind, and three methods that round out a pricing study.

Pricing gets treated as one question, so people pick one method and stop. The two methods we run most often answer different questions, and the useful work happens when they run in sequence.

Bracket with Van Westendorp

Four open ended price questions, plotted against each other, give a floor, a ceiling and the point where the fewest people object. That tells you the range worth testing. It does not tell you what happens at any single price.

Van Westendorp price sensitivity chart with an optimum price band from $17 to $33 and an optimal price point of $23
Van Westendorp. Where price resistance starts and where it stops.

Pick with Gabor Granger

A price ladder, one rung at a time, with purchase interest recorded at each price. Run inside the Van Westendorp band, it gives you a demand curve and shows what each added dollar costs in share. You stop spending rungs on prices nobody was going to accept.

Gabor Granger price elasticity chart showing top two box purchase interest falling from 57 percent at $24 to 33 percent at $39
Gabor Granger. What each $5 step costs in purchase interest.

Extend the curves past the band

The Van Westendorp data holds more than the acceptable range. Carry the expensive and too expensive curves into the upper price points and you can read how much of the market you give up at prices you were not planning to test, and how much is still there to win.

Share loss chart extending Van Westendorp curves to $60, showing market still available, consumers who consider the price expensive, and share lost to expensiveness
Share lost to expensiveness, read from the same Van Westendorp questions.

Where both methods go blind

Van Westendorp and Gabor Granger share a blind spot. Both ask about one product in isolation, with no competitor on the shelf and no feature trade off. People answer honestly. They just answer in a vacuum. Three methods we would like to see used more often close that gap.

Newton Miller Smith

Three purchase probability questions added to the Van Westendorp block turn the price range into a revenue curve. It costs almost nothing to add, and it often changes which end of the band you should argue for.

Revenue index curve peaking at $26 while the Van Westendorp optimal price point is $23
Newton Miller Smith. The highest revenue price is not the price with the most buyers.

Monadic price cells

One price per respondent instead of one respondent walked up a ladder. It takes more sample, and it removes the anchoring that comes from asking the same person about five prices in a row.

Monadic price cell bar chart compared with the same prices asked as a sequential ladder, which reads five to seven points higher
Monadic cells. A clean read at each price, with no order effect.

Brand price trade off

Your price on a shelf next to real competitors, with prices moving. It is the only method in the set that answers what happens when the competition reacts, which is usually the question the room actually cares about.

Stacked bar chart of preference share at five price steps, showing your brand losing 22 share points and Competitor A gaining most of it
Brand price trade off. Where your share goes when you move, and who picks it up.

Bracket, pick, then stress test

Most pricing work stops after the first two steps. The figures above show what each step returns. All of them are illustrative: the concept is invented and every figure is fictitious, shown to demonstrate the output format only.

Have a pricing decision on the table?

Book a 30 minute walkthrough. We will look at the decision you are facing, tell you which of these methods fit it, and show you what you would have in hand at the end.